SRM · Performance
Supplier performance: track, monitor, improve.
Scorecards with quantitative and qualitative data on the same master as risk and spend, so underperformance triggers action, not annual slide decks.
The fracture
No visibility. Poor collaboration.
Without real-time signal, quantitative and qualitative metrics are nearly impossible, and quality issues become supply disruptions.
- 01
Lagging indicators
You learn about issues after the contract renews.
- 02
Decentralized reporting
Plants know; headquarters reconciles in Excel.
- 03
No link to risk or spend
Top spend suppliers get soft treatment without evidence.
Definition
What is supplier performance management?
Supplier performance management tracks delivery, quality, cost, and compliance against agreed metrics. Gainfront automates scorecards, gap workflows, and ERP/survey integration for continuous visibility.
Watch
Supplier performance in action
The scorecard dashboard, scorecard library, manager scoring queue, detail report and performance trend report.
- The dashboard shows rated suppliers and portfolio weighted scores, with filters by supplier, project, scorecard or criteria, plus a leaderboard and a heat map.
- Scorecards are created new or from an existing scorecard as a template, and invited managers see a queue of suppliers pending rating with an edit button to start scoring.
- The scorecard detail report compares suppliers on a project against a peer average, and the performance trend report gives a weighted score over time; reports export to CSV.
Performance
Scorecards that drive corrective action.
Track delivery, cost, quality, and risk in real time: detect problems early and act before disruptions become headlines.
Customizable scorecards
Quantitative and qualitative performance data on the same supplier record as risk and spend.
Performance workflows
Simplify gap identification and action planning with owners and due dates.
ERP & survey integration
Pull performance signals from spend and operational systems: eliminate decentralized reporting.
Risk-linked visibility
Connect scorecards to risk intelligence and due diligence so underperformance is not a surprise.
Continuous improvement
Two-way communication and alerts that change renewals, not annual PowerPoint theater.
Two ways in
Replace it, or connect it.
Both end in one record.
Rip-and-replace is not the only way to modernise, and orchestration alone doesn't give you the modules to actually run procurement. Gainfront does both, so the entry point matches how your company already operates.
Replace the stack
SLM Suite
One supplier record underneath sourcing, contracts, risk, spend, purchasing, and diversity, instead of stitching point tools forever.
Choose this if
- Multi-plant scorecards
What you get
- Single supplier master
- Modules that share the same record
- Reporting without spreadsheet reconciliation
Orchestrate what you own
AgentFlow
Keep Coupa, Ariba, or your ERP. AgentFlow coordinates intake, approvals, and supplier work across the tools you already run.
Choose this if
- Orchestrate plant systems
What you get
- No rip-and-replace mandate
- Cross-system supplier context
- Faster intake without another silo
Not sure which one you are? Activate 2 week trial.
Modules
What sits on the record.
- SCR
Scorecards
Customizable metrics on the supplier record.
- WFL
Action workflows
Gap identification and corrective plans.
- ERP
ERP & survey sync
Performance signals from operational systems.
Questions
Before you
book anything.
Can sites score differently?
Yes. Roll up plant-level input to an enterprise view on one supplier ID.
Does performance connect to risk?
Yes. Integrate with risk intelligence and monitoring so scorecards are not isolated.
Next step
One conversation.
One supplier record.
Thirty minutes with someone who has run procurement, framed for performance.
A working session, not a pitch
Thirty minutes with the Gainfront team on the workflows you care about.
Replace or orchestrate
We'll say which path fits, including when neither one fits yet.
Nothing to prepare
Tell us what you want to improve. Our team will contact you to schedule.